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Hegenscheidt-MFD

Fault report

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As a reliable partner with a global presence, we support your company and your machine throughout their entire life cycle. Ensuring your productivity coupled with the fastest response times and maximum machine availability is our commitment.

Fault report

Your concern
Fault report railway machine

Contact person

Accessibility

Time
Medium
Serial number (six digit number 10…):
Machine type:
Control type:

Software version number:

PLC:
CNC:
MMC:
AIC:

What happened?

In which operating mode was the machine?

Vehicle or axle clamped
Remote access to the machine enabled
Save "MMC-Appdata" in case of an error OR AIC-ServiceRequest_trigger (With the AIC-ServiceRequest-function all electronical data will be saved)
Overview image of all error and information messages available (full screen on the images)
HME-Upload-link for data transfer needed
More pictures/videos of the machine/malfunction available


We use your information (e.g., name, email address, message) to respond to your inquiry. For more information about how we process your data, please see our privacy policy.
Störungsmeldung Automotivemaschine

Contact person

Accessibility
Time
Medium
Serial number (six digit number 20…):
Machine type:

What happened?

In which operating mode was the machine?

Overview of all error and information messages available (full screen on the pictures)
We use your information (e.g., name, email address, message) to respond to your inquiry. For more information about how we process your data, please see our privacy policy.
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