Services
Competence, speed, professionalism - these are the keywords we live by to help you.
As a reliable partner with a global presence, we support your business and your machine throughout its entire lifecycle. We are committed to ensuring your productivity with the fastest response times and maximum machine availability.
Hotline and Remote Service
Thanks to our service hotline, which is always staffed by qualified service personnel, and our remote service option, we can respond quickly to any malfunctions, breakdowns or problems and take the necessary measures to get your machine back into production quickly.
moreSpare parts
We offer original spare and wear parts for your HEGENSCHEIDT machines and systems worldwide. The combination of our experienced staff, who can advise you on the technical specification of the spare parts you need, and our extensive stock of original parts and assemblies guarantees you minimum downtime and replacement times.
moreOn-site service
Whether you are commissioning and ramping up new or retrofitted machinery and equipment, performing complex repairs, or moving and relocating machinery and equipment, qualified on-site support from our experienced technicians is essential. Our experienced field technicians will provide you with their specific expertise to help you complete each job as efficiently and cost effectively as possible.
moreMobile wheelset reprofiling - MOBITURN®3
Whether as part of a machine overhaul or when additional re-profiling capacity is needed, our service will keep your vehicles rolling.
moreSpecific services in the automotive sector
Our experience in deep rolling and roller burnishing makes HEGENSCHEIDT the perfect partner for your new developments. From prototyping to final strength testing, we are at your disposal with a wide range of services.
moreMachine Check-ups
Our regular and scheduled machine check-ups help identify and correct minor defects early on, preventing major damage or unplanned downtime. Together, we ensure that the functionality, safety, and performance of your machines and systems are maintained over the long term, preventing damage-related consequential costs and downtime.
moreMachine Upgrades
We offer partial or complete rebuilds for a wide range of machines. By replacing obsolete components and adding new, state of the art components, we bring your machine up to date.
moreTrainings - Manufacturer expertise for your smooth production process
Qualified and trained operators and maintenance personnel are critical to realizing the full potential of your machine. Take the opportunity to bring your team up to the latest technical standards. We provide valuable practical knowledge for more effective machine operation, giving you a technological edge.
moreDigital Solutions
The demands placed on today's machine tools and production lines are becoming increasingly complex. Unplanned downtime and breakdowns cost time, money and confidence. The goal is to eliminate them as far as possible. Predictive and production-oriented maintenance and repair planning is becoming more and more important. HEGENSCHEIDT offers various digital solutions and software tools to support you in meeting the challenges of today's efficient production.
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